General Questions
- After waking the motor, when I press the settings button on my blind, the LED flashes red 4x fast with motor buzzer noise and no blind movement. Why is this?
- Blind is not operating to the fully open position. Fabric is not stored tightly.
- Can I leave the charger connected to the blind always?
- Can I operate the blind while charging?
- Can I use a dual band 2.4Ghz and 5Ghz Wi-Fi router?
- Can my neighbour operate my blinds?
- Do I need to run power cables to each blind?
- Have there been changes made to the Gen 2 motors? Are they quieter?
- How do I remove blinds from the app or remote control?
- How do timers work with Tuiss SmartView Gen 2?
- I forgot to deactivate stored timers in the blind before returning to the factory.
- If power is disconnected from the motor, will the stored blind information disappear?
- Is access to the homeowner’s Wi-Fi network required?
- Is an internet connection required for Tuiss SmartView?
- Is Bluetooth® required for Tuiss SmartView?
- My internet connection isn't working. Can I still use my blind?
- What devices are supported by the app?
- What happens if I press the settings button for too long?
- What happens to timers after a power failure?
- What happens to timers when daylight savings time occurs?
- When I try and operate my blind, sometimes the blind will not move with motor buzzer noise. Why is this?
- When I try to add a blind to the app or remote, there’s no response. Why is this?
- Why does the blind stop slowly?
- Will the blind operate by itself during transit from the factory?